Loyalty Programme

  • How can I refer a friend and earn points?

    It's super easy to refer a friend to Hello Charlie and earn bonus points for yourself, and give them $5.00 off their first order! To refer a friend, make sure you're logged into your account, then just click on the HC Rewards pop up at the bottom left of the page. If you can't see it on the acco...
  • How do I earn points with the Hello Charlie Rewards Programme?

    When you’re logged into your account to shop, you’ll earn 5 points for every dollar that you spend. You can continue to accumulate points until you're ready to claim your reward. There are lots of ways to earn rewards at Hello Charlie! Sign up for an account Get a 2000 point bonus for all new c...
  • How do I join the Hello Charlie rewards programme?

    Create an account with Hello Charlie, and you'll earn reward points every time you shop. It's that simple! If you already have an account with us, you're already earning rewards and you don't need to do anything else. Here's a quick video overview of how our rewards programme works. A couple o...
  • How do I see my points on the Rewards Programme?

    Log in to your Hello Charlie account and click on the HC Rewards Club button at the bottom left. You'll be able to see your points right there. You can also redeem rewards, and even keep track of rewards that you've redeemed but haven't spent yet. Just scroll down the pop up to see more. As a...
  • What happens to my old rewards?

    Under our old Loyalty Programme, your rewards were automatically applied as store credits to your account. You can still use any store credits that you accumulated, and you will automatically start to accumulate points with our new programme the next time that you order with Hello Charlie. With...