How can I track my order?

Once your order has been shipped you’ll receive an email and an SMS with your tracking number.

To track your order, just enter the tracking number into the Shippit tracking website.

You can also find your tracking number by logging into your account. Find the order number, click on it and you'll find the tracking details on that page.

If you can't see your tracking number, please drop us a line at info@hellocharlie.com.au with your order number and we'll be able to find it for you.

If you have any questions, give us a shout at info@hellocharlie.com.au, or jump on to our LiveChat.

Dec 1, 2021

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