Can I have my order express posted?

We know that sometimes you need to get your parcel as quickly as possible, and we’re happy to offer express post to help you out.

When you choose express post, we’ll do our best to get your parcel to you as quickly as possible. Depending on where you are and the size of the parcel, this may mean that we can’t guarantee to get it to you overnight. We’re here to help you, so please call or email us if you’re not sure and need your parcel by a certain date.

So that we can get your order to you quickly, please note:

  • No PO Boxes or Parcel Lockers for express orders
  • All orders have an authority to leave
  • Orders must be placed by 10am for same day despatch

Parcels that weigh more than 5kg or don’t fit in a large satchel may not be able to be sent via express post. If your parcel falls into this category we’ll be in touch asap to discuss the best possible alternatives. We do reserve the right NOT to use express shipping for large or heavy parcels, but we'll make sure that we do our very best to help you out.

All orders have an authority to leave, and if the courier decides that there’s no safe place to leave your parcel, they’ll take your parcel to a convenient collection point.

If you have any questions, give us a shout on 1300 725 876 or drop us a line at info@hellocharlie.com.au, or jump on to our LiveChat.