I can't place my order with Afterpay?

There are a couple of reasons why you may not be able to place your ordering using Afterpay.

  1. Afterpay is only available for orders over $100 at Hello Charlie. If your order is less than $100, you won't see the option to pay with Afterpay in our checkout.
  2. Afterpay may be declining your order. You can see more information on their website here.
  3. Afterpay may think that you have placed too many orders. There's more info here on their website about this.

Check your Afterpay account to see if your order is declined, or if they think you have placed too many orders.

Otherwise, please email us on info@hellocharlie.com.au, jump on to our live chat, or give us a call on 1300 725 876 and we can help you out!

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