How Do I Use Afterpay?

Choose Afterpay at checkout and pay for your order in 4 interest free instalments. All you need is a credit card for instant approval. There are no fees or application forms. Afterpay is available for all orders over $100.

After you complete checkout, we'll ship your order as usual. Here's how it works:

  1. choose Afterpay as your payment method, using your existing credit card.
  2. complete your checkout in seconds, and you'll get instant approval online.
  3. we'll pack and ship your order as usual.
  4. you pay in 4 instalments - pay fortnightly, but get your order straightaway.

Frequently asked questions
1 - What do I do if I have a problem with my Afterpay account?
Please get in touch with Afterpay directly to sort out any issues relating to your Afterpay account.

2 - Are there any fees with Afterpay?
Afterpay doesn't charge customers any fees when purchasing. If there aren't enough funds on your card to make a payment on time, Afterpay will charge you a $10 fee, and if you're still overdue one week later, you'll be charged a $7 fee. Please note that these are not fees from Hello Charlie, and we don't have any control over these.

For more details, and for any other Afterpay questions, please see the Afterpay Help.

3 - What happens if I want to return items bought with Afterpay?
You're more than welcome to return any items that you bought with Afterpay. Have a look at our returns policy here for our T's & C's.
Please note, any refund requests made using Afterpay will incur a 6% fee due which are the non-refundable fees charged by Afterpay to us.

If you have any questions, give us a shout on 1300 725 876 or drop us a line at info@hellocharlie.com.au, or jump on to our LiveChat.