How do I use my store credit?

Store credits work in the same way as gift certificates. We'll email you a code to use next time you shop. And if you don't use the whole of your store credit, no problem, just use the same code again until it's all used up.

We can't apply store credits after you've placed your order, so don't forget to apply it at checkout.

Store credits are valid for three years from the date of issue. If you can't find your code, no worries. Just get in touch with us and we can email it to you again.

Please note that store credits can only be redeemed for purchases, and have no cash value. However, as long as you have the code, anyone can use it.



As always, if you've got any questions, give us a shout at info@hellocharlie.com.au or jump on to the live chat.

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