What happens to my old rewards?

Under our old Loyalty Programme, your rewards were automatically applied as store credits to your account.

You can still use any store credits that you accumulated, and you will automatically start to accumulate points with our new programme the next time that you order with Hello Charlie.

With our new Loyalty Programme instead of store credit, you redeem vouchers that you apply at checkout.

As always, if you have any questions, drop us an email at info@hellocharlie.com.au or chat with us on our LiveChat.

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