How do I earn points with the Hello Charlie Rewards Programme?

When you’re logged into your account to shop, you’ll earn 5 points for every dollar that you spend. You can continue to accumulate points until you're ready to claim your reward.

There are lots of ways to earn rewards at Hello Charlie!

Sign up for an account
Get a 2000 point bonus for all new customers signing up for an account (redeemable immediately).

Go shopping
Earn 5 points for every $1 that you spend at Hello Charlie.

Buy in bulk
Earn 1500 bonus points when you order over $250 in a single transaction (excluding tax and shipping).

Review your purchases
Everyone finds reviews helpful, and now you can earn 80 points for every review of a product that you've purchased.

Reviews need to be approved for the points to be rewarded, and please ensure that it's a helpful review (one or two word reviews won't be approved). You can do up to 10 reviews a day, and you'll need to be logged into your account to do the reviews. Thank you, because these really are helpful for everyone :)

Show us how you use it!
Earn 150 points for uploading a photo of you using the products that you've purchased.

Photos need to be approved for the points to be rewarded, and please ensure that it does show the product. Please note that by sharing these with us, you are giving us permission to use them on our instagram or social media accounts. You can share one photo a week and earn points. Thank you, because these are also really helpful for everyone :)

Get social
Want to get social? You can earn 80 points for following us on Instagram or Facebook, too.

Refer a friend
Refer a friend and you'll earn a bonus 2000 points when they place their first order with Hello Charlie (only applies if you refer a friend who isn't already a customer).

Ts & Cs of the Loyalty Programme
• Reward points are only applied to your account if you’re logged in when you shop, and can’t be applied retrospectively.
• Points generally take around 24 hours to show up on your account after we’ve shipped your order.
• You don’t earn points on tax or shipping.
• Points are earned and redeemable by the e-mail address on the account only. Accounts can't be merged, so please stick with one email address.
• Points are non-transferable.
• Points may only be redeemed for purchases and have no cash value.
• Points are accumulated by current purchases only.
• Please play fair. If you don’t, we reserve the right to remove points or cancel an account at any time.
• We reserve the right to cancel or change the loyalty programme at any time.

As always, if you've got any questions, give us a shout at info@hellocharlie.com.au or jump on to the live chat.

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