Hello Charlie has a COVIDSafe Workplace Plan in place, and are fully complying with all requirements. These restrictions are aimed at keeping our staff, customers, couriers and the community at large safe.
We are following every government health and safety guideline in relation to safe delivery practices and packing, and staff are following social distancing rules and wearing PPE when required. In addition to this, every staff member has their own hand sanitiser, and all staff are washing hands both before, during and after shifts. If an employee is unwell we require them to stay home and get tested until they return a negative result.
Our team are all fully vaccinated, as per government requirements.
We are actively monitoring any changes to restrictions and monitor our workplace to ensure that all hygiene practices are being strictly upheld and enforced.
Orders are shipping according to our same day dispatch promise, however, there are times when border restrictions and courier delays mean that parcels may take longer than usual to reach our customers. We appreciate your patience and understanding as this is out of our control.