I gave an ‘Authority to Leave’ but my parcel was taken to the post office?

Even if you give 'Authority to Leave', we can’t guarantee that it will be left as requested. Your local postie makes the final decision on whether to leave the parcel as instructed. If your postman has not left the parcel, please get in touch with your local post office to discuss this.

If you have any questions, give us a shout on 1300 725 876 or drop us a line at info@hellocharlie.com.au, or jump on to our LiveChat.