How can I track my order?

Once your order has been shipped you’ll receive an email and an SMS with your tracking number.

To track your order, just enter the tracking number into the Shippit tracking website.

You can also find your tracking number by logging into your account. Under view order status, find the order you're after and click 'view order details'. At the bottom of the page you'll find your tracking number.

If you can't see your tracking number, please drop us a line at info@hellocharlie.com.au with your order number and we'll be able to find it for you.

If you have any questions, give us a shout on 1300 725 876 or drop us a line at info@hellocharlie.com.au, or jump on to our LiveChat.